Official Policy

Privacy Policy jitu26 — Our Commitment to Protecting Your Data

Your privacy is not merely a legal obligation for us — it is the foundation of trust between jitu26 and every member. This document transparently explains how we collect, use and protect your personal information.

Updated: January 2026  |  Language: Malay (Malaysia)

Important Note: This Privacy Policy is to be read alongside the jitu26 Terms and Conditions. By registering for or using our platform, you agree to the way we manage your personal data as described herein. You may contact us at any time for privacy-related enquiries.

Layered Protection

Six Ways jitu26 Protecting Your Privacy

Our data security infrastructure is purpose-built to give every Malaysia member complete peace of mind

256-bit SSL Encryption

All data transmitted between your device and jitu26 servers is protected by industry-standard 256-bit SSL encryption. Personal information, passwords and transaction details never travel unencrypted across our network.

Secure Servers & Restricted Access

Member data is stored in high-security data centres with multi-layered access controls. Only specifically authorised staff may access member personal data, and every access is automatically logged for audit purposes.

Secure KYC Process

Identity verification documents submitted during the KYC process are handled in a secure environment and deleted upon successful verification. We do not retain copies of your documents longer than required by compliance obligations.

No Data Sales to Third Parties

Jitu26 does not sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your information belongs to you — we only use it for purposes to which you have clearly consented.

Full Notification Control

You have full control over your marketing communication preferences. Choose to receive or unsubscribe from promotional emails, in-app notifications, and platform updates at any time via your account settings.

Clear Data Retention Policy

Jitu26 follows a data minimisation principle — we retain your data only for as long as required for service purposes or legal compliance. Once the retention period expires, your data is securely deleted or anonymised.

1

Information We Collect

In operating the jitu26 platform in compliance with industry standards, we need to collect certain categories of personal information from our members. A clear understanding of the types of data we collect helps you make informed decisions about your use of our platform.

Data Category Type of Information Requirements
Personal Identity Full name, date of birth, gender, IC/passport number Mandatory
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account number, bank name, transaction history Mandatory
Technical Information IP address, device type, browser, operating system Automatic
Usage Data Game logs, access dates, platform preferences Automatic
KYC Documents Copy of identification card, proof of address Verification

Data Minimisation Principle: jitu26 only collects information that is strictly necessary to operate the service, fulfil legal obligations and protect the legitimate interests of members. We do not collect excessive or irrelevant data.

2

How We Collect Your Data

Jitu26 collects personal information through several different channels, depending on the type of interaction you have with our platform:

  • Account Registration: Basic information you provide during registration, including your name, email, phone number, and password.
  • KYC Verification: Identity documents and proof of address uploaded when requested for full identity verification purposes.
  • Financial Transactions: Bank account or e-wallet details used when making deposits or withdrawals.
  • Platform Interactions: Data automatically generated when you use the platform, including game logs, clicks, session duration, and settings preferences.
  • Device & Network: Technical information about your device, browser, and internet connection collected automatically by our systems.
  • Support Communications: Records of inquiries, complaints and correspondence you submit to the jitu26 customer support team.
  • Cookies & Similar Technologies: Browsing pattern data collected via cookies and other tracking technologies when you browse our website.

In all cases, we ensure that our data collection methods are lawful, transparent, and consistent with the purposes stated in this Privacy Policy.

3

How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. jitu26 uses your personal data for the following purposes:

  • Account Management: Creating, verifying, and maintaining your member account, including processing registration and secure login.
  • Transaction Processing: Ensuring all deposits, withdrawals, and financial transactions are processed accurately and securely.
  • Fraud Prevention & AML: Identifying and preventing fraud, money laundering, and platform abuse in line with our compliance obligations.
  • Customer Support: Providing effective and efficient assistance when you contact our support team via Live Chat or email.
  • Platform Improvement: Analysing usage patterns in aggregate to improve the performance, design, and user experience of the jitu26 platform.
  • Marketing Communications: Sending promotional information, personalised offers, and platform updates — only to members who have consented to receive them.
  • Legal Compliance: Meeting reporting and compliance obligations to relevant authorities, including KYC and AML requirements.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and taking appropriate protective action when necessary.

Jitu26 will not use your data for purposes not stated above without first obtaining your explicit consent. Any new use of data will be communicated through updates to this Privacy Policy.

4

Sharing Information with Third Parties

Jitu26 takes a highly cautious approach when it comes to sharing members' personal information. As a general rule, we does not share your personal data with outside parties without your consent. However, there are limited situations where data sharing is necessary and lawful:

  • Trusted Service Providers: Third-party companies that help us operate the platform, such as payment gateway providers, cloud computing service providers and customer support platforms. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.
  • Legal Requirements: Where required by law, court order, or directive from a competent authority, we will disclose the necessary information to the extent specified by that order.
  • Crime Prevention: In cases of suspected fraud, money laundering, or other criminal activity, we reserve the right to share relevant information with the appropriate law enforcement agencies.
  • Business Transfers: In the event of any merger, acquisition or sale of business assets, member data may be transferred as part of those assets, subject to equivalent privacy protections.

Jitu26 never sell your personal data to advertisers, data brokers or any third party for their own commercial purposes. If you receive an offer claiming to be from jitu26 through unofficial channels, please report it to our support team immediately.

5

Data Security Measures

Protecting your personal data from unauthorised access, loss, or misuse is jitu26's highest priority. We implement multiple layers of technical and organisational security to ensure your data is always kept safe.

  • End-to-End Data Encryption: All sensitive data — including passwords, bank account information and KYC documents — is stored in encrypted format using strong, up-to-date encryption algorithms.
  • SSL/TLS Encryption: All communication between your browser and our servers is secured by SSL/TLS protocols with valid certificates that are regularly renewed.
  • Role-Based Access Control: Access to systems containing member personal data is restricted to staff with legitimate business needs, with permissions assigned according to their respective job functions.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or potential security threats.
  • Regular Penetration Testing: jitu26 conducts regular security testing, including penetration testing by independent security experts, to identify and address any system vulnerabilities.
  • Incident Response Plan: We have a comprehensive incident response procedure to address any data breaches swiftly, including notifying affected members within the required timeframe.

While we take all reasonable precautions, no security system can guarantee 100% protection against all cyber threats. We encourage you to play your part in protecting your account by using a strong password, not sharing your login credentials and reporting any suspicious activity to us promptly.

6

Cookies & Tracking Technologies

Jitu26 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and personalise your experience.

Types of cookies we use:

  • Essential Cookies: Required for basic website operations, including secure login and navigation. These cookies cannot be disabled as they are essential for platform functionality.
  • Performance Cookies: Collecting information about how you use our platform — such as the most frequently visited pages — to help us improve site performance and functionality.
  • Functional Cookies: Storing your preferences such as language selection, display settings, and login details for a more convenient experience on future visits.
  • Analytics Cookies: Helping us understand overall usage patterns in aggregate, anonymised form for product improvement and user experience purposes.

You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality and security of your experience on the jitu26 platform.

7

Your Privacy Rights

As a jitu26 member, you hold important rights regarding your personal data. jitu26 fully respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 30 business days.

Right to Rectification

If any information we hold is inaccurate or out of date, you have the right to request a correction via your account settings or our customer support.

Right to Erasure

You may request the deletion of your personal data when it is no longer required, subject to our data retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and we will comply with that request promptly.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another service of your choice.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute relating to that data is being resolved.

To submit any request related to your privacy rights, please contact the jitu26 Data Protection Officer via email [email protected] with the subject line "Privacy Rights Request". We are committed to responding within 14 business days.

8

Data Retention Policy

Jitu26 adheres to the principle that personal data should not be retained longer than necessary for the purpose for which it was collected. Below are our data retention guidelines:

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure for customer service purposes.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with applicable financial and tax legal requirements.
  • KYC Documents: Retained for the duration of account activity and up to five (5) years after account closure, in line with anti-money laundering requirements.
  • Support Communication Logs: Retained for three (3) years for reference and service improvement purposes.
  • Technical & Log Data: System logs are typically retained for 12 months before being anonymised or automatically deleted.

Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be personally linked to you. This deletion process is carried out periodically in accordance with the schedule set out in our internal procedures.

9

Children's Privacy

Jitu26 is a gaming platform intended exclusively for adults aged 18 years and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

If we find that we have collected personal data from an individual below the minimum age requirement without proper age verification, we will take immediate steps to delete that data and close the relevant account. If you suspect a minor has registered on our platform, please notify us at [email protected] immediately.

10

Amendments to This Privacy Policy

Jitu26 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or service improvements. Any material changes will be communicated to you via:

  • A clear notice on the jitu26 website homepage;
  • Email to the address registered to your account;
  • In-platform notification the next time you log in.

Continued use of the jitu26 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. The "Updated" date at the top of this page always reflects the latest version of this policy. We encourage you to review this page periodically.

11

Contact Us Regarding Privacy

We greatly value your trust and are committed to addressing every privacy-related enquiry with transparency and responsiveness. If you have any questions, concerns, or requests regarding this Privacy Policy or the way we manage your personal data, please contact us through the following channels:

  • Privacy Email: [email protected] (use the subject line "Privacy Inquiry")
  • Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
  • Response Time: We will respond to all privacy enquiries within 14 business days

For general inquiries about your account, bonuses or games, the jitu26 customer support team is ready to assist you via Live Chat or email at any time. We are here to ensure your experience at jitu26 is safe, transparent and enjoyable.

jitu26's Commitment: Privacy is not just a policy document for us — it is a daily practice reflected in every technical and business decision we make. Your trust is jitu26's most valuable asset, and we will never take this responsibility lightly.

Trusted Platform

Ready to Join jitu26?

Your privacy is guaranteed, your data is protected. Register today and enjoy a premium betting experience that is safe, fair and responsible with jitu26.

256-bit SSL Encryption Data Not Sold 24/7 Support Secure KYC
Bahasa Melayu